Returns and Exchanges

For items purchased from our website, all returns must be postmarked within 14 days of receiving the order. A full refund will be issued electronically for items returned in "like-new" condition.

No refunds or exchanges can be made on items purchased from our clearance collection. (All clearance items will specify "Final Sale" in the item description)

Any items purchased in-store can only be exchanged or returned in "like-new" condition for store credit. No refunds. 


Size Chart

Using a tape measure, measure the widest part of your head (just above the ears and eyebrows) to the nearest 1/8th of an inch.

If you have not purchased a new hat recently, please remeasure your head, as sizes may change depending on hair style, weight loss/gain, and age.

Please also keep in mind that hat sizes vary depending on the manufacturer, so if you are unsure of which size to order, please contact us on and we’ll be happy to advise.

If you are in between hat sizes, try this cotton sizing to make adjustments at home.